Refund policy

Returns & Exchanges

• Change of Mind & Sizing (UK & EU Orders): Under UK and EU consumer regulations, you have 14 days from the date of delivery to notify us if you want to return an item for a full refund or exchange. Items must be pristine, unworn, and unwashed, with all original tags attached.

• Change of Mind & Sizing (Rest of World): Under Singapore law, change-of-mind refunds are not legally required. However, because we actually like our customers, we offer exchanges or store credit within 14 days of delivery, provided the item is in pristine, unworn, and unwashed condition.

• Faulty Goods & Statutory Rights: If your garment has a manufacturing defect or fails to meet quality standards, you are entitled to a repair, replacement, or full refund under applicable consumer protection laws (including Singapore’s Consumer Protection (Fair Trading) Act "Lemon Law" and UK/EU statutory rights). This is your statutory right, and we respect it.

• Limited Drops & Vault Releases: Unless the item is defective, all "Vault" re-releases and limited-edition MATCHDAY PROGRAMME® drops are strictly final sale. Once they’re gone, they’re gone.

• The Process: Email the squad at orders@varments.co with your order number and issue before returning any parcel. Don't just send it back unannounced; our warehouse team isn't psychic.

• Return Shipping: Unless the item is faulty or non-conforming, you are responsible for the cost of return postage. We strongly recommend using a tracked service. If it goes missing in transit, that’s between you and the courier.